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Troubleshooting (Most Common Issues)

Updated over 2 weeks ago

“I can’t vote / I can’t change votes”

You’re likely inside the 1-hour lock window before the weekly epoch flip (Sunday 00:00 UTC).

Try again after the new epoch begins.

“I can’t activate/deactivate passes”

Same reason: activation/deactivation is disabled during the lock window.

“My votes disappeared”

Votes reset if:

  • You unstaked any amount of passes

  • A streamer you voted for became unverified

“Why can’t I vote for this streamer?”

Only Verified Streamers are eligible to receive votes.

“I have passes but voting says 0 votes available”

Check if your passes are activated. Inactive passes do not count.

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