1. Overview
This Privacy Policy explains how Blaze (“Blaze,” “we,” or “us”) collects, uses, shares, and protects your personal information when you use Blaze Stream (the “Service”), including our website, apps, custodial and non-custodial wallets, subscriptions, tips, and NFT features.
By accessing or using Blaze Stream, you agree to this Privacy Policy. If you do not agree, please stop using the Service.
2. Information We Collect
We collect information in three main ways:
Information you provide directly
Account registration (username, email, optional profile details)
Custodial wallet setup (for non-custodial wallets, we never collect your private keys or seed phrases)
Content you stream, upload, or mint as NFTs
Customer support requests and communications
Information we collect automatically
Device and browser data (IP address, device identifiers, OS, crash logs)
Usage data (pages viewed, features used, time spent)
Blockchain activity linked to your wallets (addresses, transactions, balances)
Cookies and analytics tools for performance and personalization
Information from third parties
Social logins or connected accounts (data they choose to share)
Service providers and partners (fraud detection, payments, compliance checks)
3. How We Use Information
We use your data to:
Provide and improve Blaze Stream
Operate custodial and non-custodial wallet features
Process payments, subscriptions, tips, and NFT transactions
Communicate with you (support, updates, legal notices)
Personalize content and measure performance
Prevent fraud, enforce policies, and ensure safety
Comply with tax, KYC/AML, and other legal obligations
4. Sharing & Disclosure
We may share your data with:
Service providers (wallet infrastructure, hosting, analytics, KYC/AML vendors)
Legal authorities when required by law or to protect rights and safety
Affiliates or acquirers in the event of a merger or acquisition
Aggregate/anonymized data that cannot identify you, for research or reporting
We do not sell personal data.
5. Cookies & Tracking
We use cookies, pixels, and similar tools to:
Keep you logged in and remember preferences
Measure site/app usage and performance
Improve and personalize the Service
You may disable cookies in your browser, but some features may not work correctly.
6. Your Rights & Choices (General)
Depending on where you live, you may have rights such as:
Accessing, correcting, or deleting your data
Restricting or objecting to certain processing
Withdrawing consent (e.g., marketing emails)
Requesting a copy of your data in portable format
Contact us at [email protected] to exercise these rights.
7. Additional Rights for EU/EEA Users (GDPR)
If you are in the European Union, European Economic Area, or UK, you have rights under GDPR/UK GDPR:
Right to know what personal data we process and why
Right to access, correct, or delete your personal data
Right to object to processing or request restriction
Right to data portability in machine-readable format
Right to withdraw consent at any time
Right to lodge a complaint with your local Data Protection Authority
Legal Bases for Processing: We rely on your consent, contractual necessity, compliance with legal obligations, and our legitimate interests (like preventing fraud and improving services).
8. Additional Rights for California Users (CCPA/CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by CPRA:
Right to know what categories of personal information we collect and how we use/share it
Right to request deletion of personal information, subject to legal obligations
Right to correct inaccurate personal information
Right to opt out of the “sale” or “sharing” of personal information (Blaze does not sell your personal data, but we honor opt-outs where applicable)
Right to non-discrimination for exercising your privacy rights
To exercise your CCPA rights, email us at [email protected]. If you have an authorized agent, they may act on your behalf with proper verification.
9. Data Retention
We retain personal data only as long as necessary to provide Blaze Stream, comply with legal obligations, resolve disputes, or enforce agreements. Some logs or backups may persist longer.
10. Security
We apply industry-standard security measures (encryption, access controls, monitoring). However, no system is completely secure. Protect your accounts, devices, and wallets. Blaze is not responsible for losses caused by user negligence or external breaches.
11. Children’s Privacy
Blaze Stream is not directed to children under 13. We do not knowingly collect data from children under 13. If discovered, we will delete it promptly. Parents who believe their child has used the Service without consent should contact us.
12. International Transfers
Your data may be processed in the U.S. or other regions. Where required, we use lawful transfer mechanisms (like standard contractual clauses) to safeguard your data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Significant updates will be communicated through Blaze Stream or by email. The “Last Updated” date shows the current version.
14. Contact Us
If you have questions or requests, contact:
Email: [email protected]